Refining an Education And Learning Tracking Platform

UX study for an education and learning training control panel

Overview

CE Broker is a proceeding education tracking system for doctor. The item permits medical care employees to evaluate their courses and keep track of license renewal demands.

Difficulty

CE Broker had an existing layout system that was just recently created. I was challenged with improving some of their crucial functions to make sure that the format and content was obvious and emphasized. The development of new parts had to stay within the existing design language. Likewise, the refinement of existing functions had to have a natural feel.

Refining Existing Features

Control Panel Onboarding Excursion
Service Provider Application Line
Audit Control Panel Empty State
Supplier Update

Control Panel Onboarding Tour Style

The main CE Broker Regulators’ Control panel is where members of board personnel at state divisions of health and wellness authorize educational carriers and courses. They can look at essential performance signs and audit licensees for CE conformity (CE Broker’s regulative system).

Creating Vacant States

This Dashboard is the first area that an individual sees when they arrive. As a new customers, they’ll have no typical authorization times, no messages, no programs, and no audits. The only active content they will see is licenses.

As a newbie user, this amount of vacant content can be overwhelming and complex. I developed an onboarding scenic tour and central info center for when the user gets here for the very first time.

Carrier Application Queue

The Provider Application Line is where board staff can view existing, accepted education carriers and assess any kind of outstanding applications. As a new user, there are no company applications.

To enlighten individuals on using this area, it showed up that a Control panel Excursion with the choice to leave or turn off the tour was proper.

Audit Dashboard

The Audit Control panel is a core task of the board team. Below, they can investigate licenses to ensure they are compliant with CE needs. Individuals can examine licenses by adding them to the license information web page of list. Additionally, they can post a spread sheet or pick a random populace to examine those.

The quantity of alternatives to the customer aren’t clear in the style. To supply additional information, I produced an initial modal to clarify this information.

Provider Update

Our company pages allow education and learning companies to submit applications for board authorization (like applying to be an accepted company or applying to provide a details program), record completed CE programs on behalf of licensees that have actually finished them, and see other vital information regarding their service.

Because the CE Broker layout language had recently been upgraded, the objective of these layouts was to function within the current system with as little creation of new elements as feasible.

The previous Control panel layout data (see below) made use of a side navigating. To maintain uniformity throughout the application, I changed the navigating to a top-level navigation.

Training Course Browse Task

Searching for available courses is one of the large advantages of CE Broker for health care licensee individuals. These all approved proceeding education and learning courses are complimentary and are available.

One challenge is when customers search for a program and are shown “No training courses discovered” messaging without readily available action to take.